MA / Customer Service Rep- UF Health Womens Specialists – Emerson- Full-TIme- Days Position Available In Duval, Florida
Tallo's Job Summary: The MA / Customer Service Rep position at UF Health Women's Specialists in Emerson is a full-time role that requires blood sampling, vital signs, medication administration, and customer service skills. Responsibilities include maintaining patient scheduling, performing venipuncture, administering medications under physician supervision, and more. Certification as a Medical Assistant and Basic Life Support is required, along with a high school diploma or GED. Experience in clerical or customer service, particularly in healthcare, is preferred.
Job Description
MA / Customer Service Rep
- UF Health Women’s Specialists
- Emerson
- Full-TIme
- Days UF Health
- 3.
8 Jacksonville, FL Job Details Full-time 10 hours ago Qualifications Blood sampling Vital signs Medication administration Customer service BLS Certification High school diploma or GED Medical terminology 2 years Certified Medical Assistant Entry level
Full Job Description Overview:
Description :
Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.
Responsibilities:
Job Requirement:
Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations. Provides excellent customer service for patients/families/representatives and other members of the treatment team. Maintains patient scheduling functions, and sets patient appointments through established guidelines. Interviews and completes the registration process for patients utilizing the specific service. Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record. Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department. Perform venipuncture and administer routine, non-controlled medications. Administer medication as directed by and under the direct supervision of licensed physician. Collect routine laboratory specimens as directed by the provider. Perform basic laboratory procedures including aseptic procedures and taking patient’s vital signs.
Qualifications:
Qualification :
Experience Requirements 1 year-
Medical Assistant Preferred Experience:
2-4 years Clerical/customer service experience
- ideally in a health care related industry Certifications Certified Medical Assistant (CMA)
- Required within 6 months Basic Life Support (BLS)
- Required at time of hire Medical Terminology Certificate
- Preferred within 30 days
- Additional Details
- Requirement of having completed an MA program that is accredited by the National Commission for Certifying Agencies, a national or state medical association, or an agency approved by the board.
Education :
High School Diploma / GED equivalent
- Required at time of hire
Additional Duties:
Additional duties as assigned may vary UFJPI is an Equal Opportunity Employer and Drugfree Workplace
