2nd Shift HYBRID Call Center Representative Position Available In Escambia, Florida
Tallo's Job Summary: As a 2nd Shift HYBRID Call Center Representative, you will respond to inquiries and requests within a high-volume contact center. Your role includes providing information about products and services, performing transactions, and advising members on suitable options. This position offers structured schedules and opportunities for positive member interactions.
Job Description
Description:
You will be responding to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation.
You will be:
Provide information regarding Client’s products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service. Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and/or other accounts. Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction.
