2nd Shift HYBRID Customer Service Representative Position Available In Escambia, Florida
Tallo's Job Summary: As a 2nd Shift HYBRID Customer Service Representative, you will respond to inquiries and requests in a high-volume contact center. You will provide information on products and services, conduct transactions, and offer advice on additional offerings. This role requires active listening, system adaptability, and a focus on ensuring an optimal customer experience.
Job Description
Description:
You will be responding to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation.
You will be:
Provide information regarding Client’s products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service. Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and/or other accounts. Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction.
