Customer Service Representative – Pensacola Position Available In Escambia, Florida

Tallo's Job Summary: Customer Service Representative position in Pensacola, FL with Tower Loan offers $18.00 per hour. Responsibilities include assisting customers, processing payments, and promoting business growth. Full-time hours with potential for overtime. Benefits include training, mentorship, and career advancement opportunities. Requirements: high school diploma, communication skills, reliable transportation, and ability to lift up to 20 pounds.

Company:
Tower Loan
Salary:
$39488
JobFull-timeOnsite

Job Description

$18.00
Per Hour
Position range in Florida $16.28

  • $21.69 Per hour Customer Service Representative
  • Pensacola
    Tower Loan
Occupation:

Customer Service Representatives

Location:

Pensacola, FL

  • 32534
    Positions available: 1
    Job #: 3393224
Source:

Tower Loan

Posted:

4/25/2025

Web Site:

www.towerloan.com

Job Type:

Full Time (30 Hours or More) Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Description Help for Job Description. Opens a new window. Job Description Help for Job Description. Opens a new window.
Great Opportunity! The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business. At Tower Loan, we provide the resources for a long and prosperous career with additional growth opportunities! Whether you spend your career providing the customer experience that keeps us going or move into leadership roles, we have a place for you!

About Us:

Tower Loan, one of America’s largest privately-owned Consumer Finance companies, has been lending money to our customers for personal loans, home equity loans, and retail sales financing for over 80 years.

  • For more information about us, visit https://bit.ly/3cIWAkt
  • To see customer reviews (4.

7/5.0), visit https://www.trustpilot.com/review/towerloan.com

Other Details:
    Pay Rate:
    • $18 / Hour
    Additional Pay:
    • Additional earning potential based on performance
    Hours:
    • 8:30am-5:30pm, M-F; overtime may be required based on operational needs
    Benefits & Advantages:
    • Skill development & growth opportunities
    • Complete position-based training program
    • Coaching and mentorship
    • Strong hire-from-within policy
    • Comprehensive benefit package
    • PTO & paid holidays
    • Awards, recognition, & appreciation
    Essential Job Functions:
    • Demonstrate a high level of customer assistance by phone and in-person
    • Receive and record payments in customer accounts
    • Market to current and former customers over the phone and in-person for additional business
    • Maintain and secure cash drawer and accounting activities (i.e. balancing and preparing deposits)
    • Perform office administrative activities including, but not limited to, checking branch mail, filing, office supplies, etc.
    • Investigate credit and process loan applications
    • Perform all other duties and responsibilities as assigned Additional Information Help for Additional Information.

    Opens a new window. Additional Information Help for Additional Information. Opens a new window.

    Required Qualifications:
    • High school diploma or equivalent
    • Effective communication and time management skills
    • Reliable personal transportation with insurance
    • Ability to stand and sit for long periods of time
    • Ability to lift and maneuver up to 20 pounds Help for Employer Information.

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