Customer Service (Security) Position Available In Escambia, Florida
Tallo's Job Summary: A Customer Service (Security) Representative in Perdido Key, FL is responsible for ensuring guest safety and maintaining a positive environment. Key tasks include engaging with guests, maintaining visibility, and de-escalating potential issues. Qualifications include effective communication, multitasking, and physical stamina. High School Diploma required, military/law enforcement experience a plus. Peak hour, weekend, and holiday availability needed.
Job Description
Customer Service (Security) 3.2 3.2 out of 5 stars Perdido Key, FL 32507
Job Summary:
A Customer Service Representative plays a vital role in providing a positive experience for our guests through maintaining awareness of their situational surroundings at all times. Below are the components that each Customer Service Representative must successfully perform on a daily basis to ensure the goals of the Customer Service department are met and exceeded.
Essential Job Functions:
Engage in genuine interaction with guests Maintain constant visibility of your dedicated zone and be aware of all guests’ well being and take appropriate steps to avoid potential threats or problems Provide and maintain a clean environment at each bar, stairs, hallways, bathrooms, and other areas throughout the Flora-Bama. This also includes trash pick-up throughout the grounds and in the parking lots of the Flora-Bama and other entities Use a de-escalation method during a stressful event and have the ability to approach a situation with a nonaggressive and calm attitude to prevent the issue from intensifying Alliance to the Flora-Bama Customer Service and the Management team to always support each other and understand that the guest’s safety is our number one goal Maintain Flora-Bama’s reputation and tradition with professionalism and legal compliance
Essential Qualifications and Experience:
Ability to effectively communicate with guests, peers, and management Ability to multitask, and take ownership of the different tasks that are assigned Ability to work as part of a team and take initiative independent of direct supervision Must be able to work in a fast-paced environment Enthusiastic, friendly, and energetic when talking to guests and coworkers Constant moving, talking, hearing, reaching, grabbing, and standing up to 8 consecutive hours and occasional stooping, kneeling, crouching, and climbing ladders Must be able to lift 50+ pounds High School Diploma or equivalent Military/Law Enforcement/ First Responder experience is a plus Willingness to work peak hours including nights, weekends and holidays Ability to work in a warm/hot environment 1sVpz0BdHs
