Customer Service Representative Position Available In Flagler, Florida

Customer Service Representative 1.0 1.0 out of 5 stars 31 Lupi Court, Palm Coast, FL 32137

Customer Service Representative Job Description Job Requirements:

• 2 years of proven work experience in a similar role (Medical or Laboratory preferred but not required)
• Ability to multi-task and work in a fast-paced environment
• Proficient computer skills (MS Word, Excel and Outlook)
• Excellent written and verbal communication
• Strong commitment to first class customer service
• Must be very detail oriented
• Ability to prioritize and manage time effectively
• High school education or equivalent

• Team Player Job Responsibilities:

• Effectively manage a high call volume
• Answer, screen and forward all incoming calls/emails
• Comply with all HIPPA regulations and policies
• Perform clerical duties such as photo copying and faxing
• Build and maintain customer relationships through open and interactive communication with both professional staff and patients
• Identify and assess customer needs to achieve satisfaction
• Handle complaints, provide solutions and follow up to ensure resolution
• Provide accurate, valid and complete information using the right methods and tools Diagnostic Solutions Laboratory offers a competitive salary, paid time off and Medical/Dental coverage.

Job Type:

Full-time Monday-Friday 8:30 am

• 5:30 pm

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Shift:

Day shift

Work Location:

In person