Customer Care Representative Position Available In Hillsborough, Florida

Customer Care Representative EA Team Inc.•4.0 Tampa, FL Job Details Temporary | Contract $18.36•$20.00 an hour 23 hours ago Qualifications Customer service ERP systems Microsoft Office Communication skills Entry level Under 1 year

Full Job Description Job Title:

Customer Care Representative (Hybrid)

Duration:

3+months contract with (possible extension) Work location: 4161 E 7th Avenue, Tampa, FL, 33605 Shift•8:00 AM•5:00 PM ( Mon-Fri) Job Overview We are seeking a Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. This role requires strong communication skills and the ability to work in a fast-paced environment. Key Responsibilities Answer all incoming calls with a positive up-beat attitude, providing the best possible customer service to both internal and external customers. Accurately enter all received orders and communicate any exceptions to customers. Master the Syspro operating system to enter orders, retrieve customer history, stock status and sales order status. Process Return Material Authorizations and Credits. Maintain account relationships with key decision-makers at dealeraccounts. Create and assemble marketing materials for Sales Representatives Proof/edit documents as assigned. Complete other duties as assigned. Requirements Experience in a customer service role. Strong communication skills. Experience with entering data and looking up data within an ERP system. Retail Industry experience is a plus!

Required Skills:

Any service industry exp CRM system exp 6mons to a yrs exp Positive attitude is a

MUST Job Types:

Contract, Temporary Pay:

$18.36•$20.00 per hour Expected hours: 40 per week

Shift:

Morning shift

Experience:

CRM:

1 year (Preferred) ERP systems: 1 year (Preferred)

Work Location:

In person