Customer Service Representative Position Available In Hillsborough, Florida

Customer Service Representative Save the Moment Plant City, FL Job Details Full-time From $16 an hour 15 hours ago Benefits Paid time off Qualifications Bilingual Microsoft Word Spanish Microsoft Excel Sales Customer service Computer literacy English Driver’s License QuickBooks Phone etiquette Communication skills Entry level Full Job Description Save the Moment, a local leader in the Awards and Sign industry, located in Plant City, Florida, is seeking a results-driven individual to join our team as a bi-lingual Customer Service Representative. The individual in this role will have a friendly personality and provide outstanding customer service to each customer. Our employees perform at a high level as they work as a team to build and establish customer relationships and service the customer’s exact needs. A successful Customer Service Representative should be highly motivated, energetic, detail orientated, hardworking, maintain a positive attitude, exude confidence, and continuously improve through feedback from the management team.

Responsibilities:

The Customer Service Representative is responsible for:

• Greet customers promptly and professionally upon entering our showroom
• Review and respond to emails daily
• Enter invoices daily
• Update and maintain accurate records, information, and files in company database
• Answer phones and provide exceptional customer service
• Dictate and present information and ideas in written and verbal format to customers in person or via telephone, email, social media, etc.
• Process customer payments
• Demonstrate proper interaction with customers, coworkers, and vendors
• Dust the showroom shelves and replace any moved items
• Maintain the showroom and customer lounge clean and inviting
• Assist with other tasks as needed
• Adhere to all company policies, procedures, and safety standards

Qualifications:

• Bilingual a plus – English and Spanish
• Exceptional customer service
• Superior communication skills, both verbal and written
• Demonstrate computer literacy (Microsoft Word, Excel, & Outlook)
• Must have valid driver’s license and reliable means of transportation
• QuickBooks experience preferred but not required
• Background and/or experience in Inside/Outside sales in promotional products, advertising, & apparel industries is very helpful but not required The Customer Service Representative will work Monday to Friday, from 8:30 am to 5 pm.

Compensation will be hourly wage based on experience. We are a drug free/non-smoking workplace.

Job Type:

Full-time Pay:

From $16.00 per hour

Benefits:

Paid time off

Shift:

8 hour shift Day shift

Work Location:

In person