Customer Service Representative Position Available In Hillsborough, Florida

Tallo's Job Summary: This job listing in Hillsborough - FL has been recently added. Tallo will add a summary here for this job shortly.

Company:
First Team Staffing
Salary:
$41600
JobFull-timeOnsite

Job Description

Customer Service Representative 3.3 3.3 out of 5 stars Tampa, FL 33634

Essential Job Functions and Duties:
  • Provide administrative support for the customer service and dispatch department supporting the Logistics business.
  • Matching paperwork for daily manifests for deliveries and ensuring it gets to the warehouse department for pulling and staging of runs.
  • Enter and retrieve information using computer systems and applications to update records, obtain information for others and respond to most questions and problems of internal and external clients.
  • Provide directions for daily manifests – through pulling information from builder websites as well as provide phone-based support for drivers on the road completing daily deliveries.
  • Spearhead setting up and facilitating interviewing and new hire activities for the facility.
  • Complete ordering of facility supplies.
  • Ensure that all communal spaces of the facility are maintained in a Customer ready state as well as ensuring proper stocking of communal areas.
  • Utilize and maintain databases and spreadsheets using internal systems.
  • Assist team members in their daily work activities as required.
  • Carry out special projects as assigned.
  • All other duties as assigned. Qualifications
  • Positive, can-do attitude
  • Excellent written and verbal communication skills
  • Excellent customer service, organizational and interpersonal skills
  • Self-starter and able to work both independently and as a team member
  • Passion for supporting a customer-oriented business environment
  • Proficiency in Microsoft Outlook, Word, and Excel, and PowerPoint
  • High attention to detail, exceptional accuracy, action-oriented, ability to work within stringent timelines and to collaborate across departments to achieve results
Required Qualifications:
  • High School diploma or equivalent required.
  • 1-3 years Administrative or Customer Service experience in logistics industry
Preferred Qualifications:
  • Associate’s or Bachelor’s degree preferred.
  • 3 years of experience in customer service/admin position in logistics industry, ideally last mile. Work Environment
  • Office space, open cubical environment
  • Ability to work at office work station on computer for a full 8-hour day
  • Warehouse facilities
Loading Docks Job Type:
Full-time Pay:

$19.00 – $21.00 per hour Expected hours: No less than 40 per week

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Monday to

Friday Work Location:

In person

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