Customer Service Representative Position Available In Hillsborough, Florida

Customer Service Representative Pace Staffers – 2.0 Tampa, FL Job Details Full-time $20 – $21 an hour 15 hours ago Benefits Paid training Health insurance Paid time off On-the-job training Flexible schedule Referral program Qualifications Sales Customer service No experience needed English Microsoft Office Data entry Customer support 1 year Phone etiquette Cash handling 2 years Communication skills Entry level Under 1 year Full Job Description Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring a positive experience. You will utilize your communication skills to address inquiries, resolve issues, and assist with product information while maintaining a professional demeanor. Responsibilities Respond promptly to customer inquiries via phone, email, or chat. Provide accurate information regarding products and services. Handle customer complaints and resolve issues effectively. Perform data entry tasks to maintain accurate customer records. Process transactions and manage cash handling with precision. Collaborate with team members to improve customer service processes. Maintain a high level of professionalism and phone etiquette in all interactions. Identify opportunities for upselling or cross-selling products based on customer needs. Qualifications Previous experience in customer service or a related field is preferred. Strong communication skills in English. Proficiency in data entry and computer systems. Ability to demonstrate effective sales techniques and customer support strategies. Excellent problem-solving skills and attention to detail. A positive attitude with a commitment to providing outstanding service. Familiarity with cash handling procedures is a plus. Join us in delivering exceptional service to our customers while growing your career in a dynamic environment!

Job Type:

Full-time Pay:

$20.00 – $21.00 per hour Expected hours: 40 per week

Benefits:

Flexible schedule Health insurance On-the-job training Paid time off Referral program

Shift:

Day shift

Work Location:

In person