Customer Service Representative Position Available In Hillsborough, Florida

Customer Service Representative Tribeca Cabinetry FL Inc. – 2.8 Plant City, FL Job Details Full-time $18 – $20 an hour 2 days ago Benefits Health insurance 401(k) Paid time off Qualifications Bilingual Spanish Microsoft Excel Customer service English Math Data entry Organizational skills Phone etiquette Associate’s degree 2 years Communication skills Entry level Full Job Description Customer Service Representative If you want to work in a place where you are valued every day, then come and join Tribeca Cabinetry. We are seeking a Customer Service Representative to join our team! Located in Plant City FL, Tribeca is passionate in our quest to provide beautiful, high-quality kitchen cabinetry at a reasonable cost. Tribeca provides a wide range of standard cabinetry for its customers. We approach challenges with a positive mindset and can-do attitude and thrive when working outside our comfort zone. If you are motivated, possess a positive attitude, willing to work as a team, have a strong work ethic and looking to be part of a growing team …. we may be the home for you! Job Summary Fast growing cabinetry company is looking for a driven, positive, and energetic individual that is detail-oriented, fast-paced and proficient in Microsoft Excel. The Customer Service Representative (CSR) is an individual contributor role responsible for going above and beyond to create a premium experience while interacting with both internal and external customers. Responsibilities include but are not limited to, processing orders, warranties, and answering customer calls. The CSR is the main contact for information to the customers. Answer phone calls or email and respond appropriately to customer product, order and delivery questions Serves as key interface to customers in responding to customer inquiries including but not limited to: order status, detailed product specs, product information, claims/returns, order processing, and sales programs Effectively communicates with customers, team, sales, and management Assesses customer-related problems or issues to develop and implement appropriate resolution including identifying how to prevent issues in the future Responds promptly to customer requests and investigate/research requests for no charge replacement items Interacts appropriately with all departments to resolve issues Shows proficiency and high level of expertise with all business systems as they pertain to the organization Maintains knowledge of new products and product changes Maintains customer account information process and procedure documentation Perform other duties as assigned at management’s discretion Qualifications/Characteristics & Attributes Strong service mentality – dedicated to satisfying the customer Strong oral and written communication skills Attention to detail and organizational skills Ability to multi task and meet deadlines in a fast-paced environment Exceptional math skills (specifically fractions) Self-motivated and Team oriented Education & Experience College experience and/or a 2-year degree is required Prior customer service experience is preferred Prior cabinet experience is a plus but not required. Bilingual is a plus (spanish)

Job Type:

Full-time Salary:

$18.00 – $20.00 per hour

Benefits:

401(k) Health insurance Paid time off Experience level: 2 years

Shift:

Morning shift Weekly day range: Monday to Friday Work setting:

In-person Work Location:

In person

Job Type:

Full-time Pay:

$18.00 – $20.00 per hour

Benefits:

401(k) Health insurance Paid time off

Shift:

Morning shift Ability to

Commute:

Plant City, FL 33566 (Preferred) Ability to

Relocate:

Plant City, FL 33566: Relocate before starting work (Preferred)

Work Location:

In person