Inbound Customer Service Rep (6.23 Start) Position Available In Hillsborough, Florida

Inbound Customer Service Rep (6.23 Start) 2.9 2.9 out of 5 stars Tampa, FL 33601 • Remote Grand Circle Corporation is hiring REMOTE?Traveler Support Counselors?to join our June 23rd, 2025,?class. As a Traveler Support Counselor, you will be responsible for providing excellent customer service and support to our travelers. Why Work With Us? Competitive Hourly Rate Medical, Dental, Vision & Life Insurance(s) Strong PTO package – 16 days and accruing more each year 11 Paid holidays throughout the year 401(K) with Company Match Dreaming of Travel? 50% off GCC Travel Packages Responsibilities Manage inbound service calls; assisting customers with making reservation changes, educating them on tour itineraries, processing payments, and responding to inquiries. Advise, book, and update airline reservations as necessary using code-based software. Communicate comprehensive information to travelers, including details about our products and policies. Compete individually while maintaining a positive team spirit. Demonstrate the ability to balance company values, key result areas (KRAs), and performance goals Qualifications 4+ years of experience working in a call center environment. 2+ years of experience working remotely