Night Customer Service Rep – BILINGUAL Position Available In Hillsborough, Florida
Tallo's Job Summary: Mr. Greens Produce is hiring a Night Customer Service Rep who must be BILINGUAL (English/Spanish). The role involves resolving customer issues, handling inquiries, and providing exceptional service. Requirements include strong communication skills, multitasking abilities, and proficiency in Microsoft Office. This position offers benefits such as 401(k), dental, health, and vision insurance, as well as paid time off. Apply now for this opportunity to work with a leading produce distributor in Florida, Texas, and Georgia.
Job Description
Night Customer Service Rep – BILINGUAL 2.8 2.8 out of 5 stars 1702 Jim Johnson Road, Plant City, FL 33566 Mr. Greens Produce is seeking a Night-Shift Customer Service Rep! Apply Today! Must be Bilingual (English/Spanish) Mr. Greens has proudly grown into one of the largest privately-owned produce distributors in Florida, Texas and Georgia. With deliveries 365-days a year, 7-days a week and multiple runs per day, Mr. Greens has set the gold standard for service. Mr. Greens serves a large variety of clients, including restaurants, hotels, country clubs, caterers, grocery stores and retail outlets.
Summary:
Mr. Greens is looking for a highly motivated and dedicated Customer Service Rep. In this position, you will play a vital role in the Customer Service function of the company. The position is responsible for resolving escalated customer issues, working with clients and vendors to resolve concerns. Respond to any claims submitted by customers. Analyzing any errors committed and provide feedback for improving procedures.
Responsibilities:
Answer inbound calls from customers placing orders, inquiring about inventory, their orders placed, delivery times, etc. Handle and carefully respond to all customer and sales inquiries via phone, email and chat Provide excellent customer service Aim to answer questions on the first call by being proactive in your customer service approach Facilitate communication among customers, sales, transportation and warehouse.
Requirements:
Strong communication skills Ability to multitask and work in a fast-paced environment Strong attention to detail Ability to prioritize based tasks based on deadlines High computer skills with knowledge of Microsoft Office (Outlook, Word, Excel) Ability to work independently and still be a team player High School Diploma or GED preferred; or equivalent experience of a minimum of 2 years work history in a related field. Must be able to work weekends…
Night Shift:
9:00 PM – 5:00 AM Physical Demands/ Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position works in an office environment with low to moderate noise levels. Individual sits for long periods of time while operating a keyboard and communicating via telephone. May involve standing/walking as needed primarily on a level surface throughout the day. May include lifting things up to 15 pounds, on occasion.
Benefits:
401(k) Dental insurance Health insurance Vision insurance Paid time off Paid weekly Mr. Greens is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state or local law.
