Remote Tier 1 Customer Support Position Available In Hillsborough, Florida
Tallo's Job Summary: Remote Tier 1 Customer Support position available with a large educational company. Responsibilities include handling inbound calls to assist families with login issues and providing customer support. Requires 1+ year of technical support experience. Equipment provided for remote work.
Company:
TEKsystems
Salary:
—
Job Description
Opportunity to work for a large educational company remotely with equipment provided! You’ll enjoy… Working fully remotely with equipment provided! A day in the role…
- Will take inbound calls supporting families with login issues and provide customer support as needed to resolve any issues.
- Will handle roughly 30-50 inbound calls a day.
- Respond to inquiries about the company’s products or services, complaints, remote access to computers, helping with logins, website issues, and navigating their platforms.
- Answering inbound calls, LiveChat, and/or emails from family, students and occasional calls from teachers who are with students.
Experience Needed:
- 1+ year of technical support experience
