Sampling Technician Position Available In Hillsborough, Florida

Sampling Technician Method Testing Laboratories Brandon, FL Job Details Full-time $38,000 – $40,000 a year 1 day ago Benefits Health insurance Dental insurance Paid time off Parental leave Vision insurance Referral program Qualifications Microsoft Powerpoint Microsoft Word Route driving Microsoft Excel Customer service Windows Continuous improvement Computer skills Customer support 1 year Communication skills Entry level

Full Job Description Sampling Technician Summary:

A well-capitalized analytical testing laboratory in the hemp and cannabis industry, is seeking a professional and experienced Sampling Technician. This position will be located in Brandon, Florida and will report to the Account Manager. The Sampling Technician role will be focused on collecting samples at customer locations while building and maintaining customer relationships.

Responsibilities:

Key member of the customer account team with the primary objective of providing world-class customer service. Daily driving to customer locations to process and collect samples. Attention to details and accuracy during the sampling process. Build a strong relationship with customers and support the account team to ensure accurate and timely communication. Lead with a sense of urgency for all customer issues and follow through to resolution. Support in building customer service team and help in developing standard work procedures to enhance the customer experience. Participate in training and continuous improvement projects. Stay current with developments in the field; read technical publications and participate in educational and business development opportunities. Ensure a culture of safety on the road and in the field. Strong communication skills, capable of communicating ideas and motivating colleagues. Support laboratory staff when not collecting samples. Other duties as assigned or requested.

Qualifications:

Minimum 1-3 years of relevant customer service experience in a similar environment. Cannabis experience is preferred. Ability to work in a fast-paced, challenging, and ever-changing environment. Strong attention to detail. Must have excellent written and verbal communication and customer support skills. Sense of urgency when responding to customer requests. Ability to prioritize tasks and maintain a strong work ethic. Process, procedure, and continuous improvement oriented. Understanding of SOP and standard work development a plus. Excellent computer skills in a Microsoft Windows environment, including Word, Excel, and PowerPoint. Must be willing to be subjected to a background check to be approved by the Florida Department of Health. Clean driving record required.

About us:

We are a well-capitalized analytical testing lab in the cannabis industry. We believe strongly that analytical testing is one of the most important aspects of the cannabis supply chain. Laboratory testing and analytics enable our customer’s commerce, ensure consumer safety, and create trust in this new legal market. Our team brings together diverse backgrounds including fortune 100 companies, successful startups and multistate cannabis operators. Our mission is to provide the highest quality, fastest turnaround times and world class customer service in the laboratory testing industry.

Job Type:

Full-time Pay:

$38,000.00 – $40,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Parental leave Referral program Vision insurance

Schedule:

8 hour shift Ability to

Commute:

Brandon, FL 33510 (Required) Ability to

Relocate:

Brandon, FL 33510: Relocate before starting work (Required)

Work Location:

In person