Service Advisor/Writer Position Available In Indian River, Florida

Service Advisor/Writer 5.0 5.0 out of 5 stars 6270 20th Street, Vero Beach, FL 32966

Now Hiring:

Experienced Service Advisor at Viking Automotive Join our family-owned, customer-focused team! At Viking Automotive , we pride ourselves on delivering high-quality automotive repair services with a personal touch. As a family-owned business, we treat both our customers and employees like family. We’re looking for a skilled and experienced Service Advisor to help us maintain and grow our reputation for excellence.

Position:

Service Advisor Location:

Viking Automotive:

6270 20th Street, Vero Beach, FL 32966 Full-Time /

Permanent Position Key Responsibilities:

Greet customers in a friendly, professional manner and assist with service inquiries. Assess customer needs and recommend services or repairs, based on their vehicle’s condition. Prepare accurate service estimates and ensure customer understanding of the scope and cost of repairs. Maintain communication with customers throughout the service process, providing updates and addressing any concerns. Collaborate with technicians and management to ensure high-quality repairs and efficient service. Manage service appointments, prioritize tasks, and keep customers informed of timelines. Handle customer complaints or concerns in a professional and empathetic manner. Maintain accurate records of customer interactions, vehicle service history, and invoices.

Qualifications:

3+ years of experience as a Service Advisor or in a similar customer-facing automotive role. Strong knowledge of automotive repair processes, vehicle systems, and parts. Excellent communication skills and a customer-centric approach. Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and the ability to remain calm under pressure. Ability to work collaboratively in a small, close-knit team. Computer skills; experience with service management software is a must. Why Join Viking Automotive?

Family-Owned Atmosphere:

We believe in treating our employees like family, and we encourage a positive, respectful, and supportive work environment.

Competitive Compensation:

We offer a competitive salary and benefits package based on experience. Opportunity for

Growth:

With our expanding customer base, there are opportunities for personal and professional growth.

Job Stability:

As a long-established business, Viking Automotive offers job security and a long-term career path. If you’re passionate about cars, customer service, and want to be part of a team that truly values your contributions, we want to hear from you!

Job Type:

Full-time Pay:

$60,000.00 – $80,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Shift:

8 hour shift

Work Days:

Monday to Friday No weekends

Work Location:

In person