Client Services/Front Desk Representative Position Available In Lake, Florida

Client Services/Front Desk Representative WellWay – 1.0 Clermont, FL Job Details Part-time $13 – $15 an hour 20 hours ago Benefits 401(k) Employee discount Qualifications Customer service Computer literacy High school diploma or GED Computer skills 1 year Entry level Full Job Description Client Services/Front Desk Representative – National Training Center About Us WellWay is a new model for holistic/integrated wellness. It provides a combination of services & resources never before placed under one roof. Our core belief is that the integration of Medical and Fitness services, enhanced by a blend of unique resources, can provide a clear path to holistic wellness. We combine proactive care management, nutrition, stress management, clinical services, and data analysis managed by a team of experts and personal advisors to support your body and mind. Our purpose is simple, to enable you to become the best version of yourself. Summary Our Client Services Representatives work to deliver the highest quality service to all members and guests, providing them with an extraordinary experience from the moment they enter the club. By offering professional greetings, account support, and expert-level knowledge of our products and services, our Front Desk Associates consistently exceed the needs of members and guests.

Responsibilities:

Greet members and guests to the club, scan membership cards and respond to questions regarding membership accounts. Enter sales transactions for members, including program, service, and other payments. Process member paperwork, including address changes and electronic funds transfers. Answer club phone to assist with member and guest inquiries, transfer calls as necessary. Maintain an orderly and clean work area. Greet new and prospective members, guiding them to the appropriate team member for club tours as needed. Provide the highest level of customer service to members, prospective members, and guests. Support other departments with related tasks.

Qualifications:

High School Diploma or GED Minimum of 1 year customer service or related experience Reliable, professional, computer literate, energetic, and friendly Interest in health, fitness, and/or sports highly preferred Ability to effectively communicate in person, via email, and via phone. Ability to work in a stationary position and move about the club for prolonged periods of time. Ability to work a varied schedule, including weekends. Ability to sit, stand, walk, reach, climb and lift up to 50 pounds. We offer competitive compensation, as well as benefits for full time employees. This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. WellWay is proud to be an equal opportunity employer.

Job Type:

Part-time Pay:

$13.00 – $15.00 per hour

Benefits:

401(k) Employee discount

Shift:

Evening shift

Work Location:

In person