Copy of Customer Service Representative Position Available In Lee, Florida
Tallo's Job Summary: Customer Service Representative at Golden Manufacturing in North Fort Myers, FL. Offering $24 an hour, this role requires Microsoft Office proficiency, a high school diploma or GED, excellent communication and organizational skills, and 2 years of experience. Responsibilities include attending conferences, describing products, answering calls, and maintaining CRM updates. Additional duties as assigned.
Job Description
Copy of Customer Service Representative
GOLDEN MANUFACTURING – 3.0
North Fort Myers, FL Job Details $24 an hour 6 hours ago Qualifications Microsoft Word Microsoft Excel Mid-level Microsoft Office High school diploma or GED Organizational skills 2 years Communication skills Time management
Full Job Description Description:
Customer Service Rep Duties and Responsibilities:
Work fully in person at our office location and attend industry Conferences. Accurately describe products and services offered at Golden Manufacturing and leave Marketing Materials with referral sources. Obtain customers information if marketer is not actively in the community will assist in taking calls. Answer telephone calls from individuals requesting assistance or inquiring about boat lifts. Schedule lunches for perspective local professional referral sources Respond to questions from individuals requesting services and promote Golden Manufacturing clearly, with integrity, honesty and loyalty to the mission statement Achieve daily goals as outlined by supervisor (weekly updated CRM) Work as a team to drive results Work autonomously as a self-starter regarding daily activities Demonstrate competency in Microsoft applications including but not limited to Word, Excel, Office and Outlook Maintain attention to detail and proactive work ethic To comply with all ongoing required work trainings Complete goals, tasks and performance measures as outlined by submitting weekly, monthly reports and quarterly marketing plan Submit reports as directed by Business Development Manager Any additional tasks as assigned by Supervisor, regarding team goals Responsibilities include, but are not limited to, performing, and coordinating a variety of duties and tasks for the Business Development Manager Updating and adding regular social media posts. Employee will utilize CRM software while working in the community. Input orders clearly and accurately. This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.
Requirements:
Required Skills/Abilities:
Excellent verbal and written communication skills. Excellent interpersonal and effective presentation of program details and philosophy Excellent organizational skills and attention to detail . Excellent time management skills with a proven ability to meet deadlines. Proficient with Microsoft Office Suite or other specific business and Program/Office related software.
Minimum Education and Experience:
HS diploma or higher, minimum 2 years experience
Other Requirements:
Cleared background check. Provided at least two professional references. Completed applications, resume and education if requested.