Customer Assistance Specialist Position Available In Lee, Florida
Tallo's Job Summary: Customer Assistance Specialists are needed in Fort Myers, FL, by a top employer. Responsibilities include handling customer calls, providing information, resolving issues, and maintaining records. Skills required include 8+ months of customer service experience, CRM software knowledge, and strong communication skills. The pay range is $17/hr, with benefits such as medical, dental, and vision plans, 401(k) retirement plan, and holiday pay. Join PrideStaff for a rewarding career opportunity.
Job Description
Customer Assistance Specialist
Location Fort Myers, FLORIDA, USCategory Customer Service/Call Center 05/23/2025
Customer Assistance Specialist
We are excited to share a new opportunity! PrideStaff, a nationally recognized staffing company, has been given an opportunity to assist a top employer in Fort Myers!
Job Responsibilities:
Handle incoming customer calls with a professional and courteous demeanor.
Provide detailed information about our products, services, and company policies to customers.
Resolve customer issues and complaints efficiently and with empathy.
Maintain accurate records of all customer interactions within our database system.
Escalate complex issues to the appropriate teams or supervisors as needed.
Ensure customer confidentiality and adhere to data protection regulations.
Collaborate with team members to achieve departmental goals.
Participate in ongoing training to enhance skills and knowledge.
Meet or exceed performance targets related to call handling and customer satisfaction.
Support special projects and perform other assigned duties.
Skills Required:
At least 8+ months of recent experience in customer service.
Experience with CRM software and phone systems is preferred.
Excellent verbal and written communication skills.
Strong active listening skills and attention to detail.
Proficient typing and basic computer skills.
Ability to multitask and prioritize effectively in a fast-paced environment.
Strong problem-solving skills and a customer-centric approach.
Demonstrated patience and emotional intelligence when handling challenging situations.
Shift/Hours:
Monday – Friday 8 AM – 5
PM Pay Range:
$17 /hr
Location:
Fort Myers, FL
Benefits of working with
PrideStaff:
Medical, Rx, and Wellness Benefits
Dental and Vision Plan Options
Short-term Disability
401(k) Retirement Plan
Holiday Pay
PrideStaff Hiring Requirements:
Must be 18+ Years Old
Must be Willing to Submit to a Pre-Employment Background Check
Must be Willing to Submit to a Drug Screen
Must be Able to Provide Proof of Eligibility to Work in The U.S.
Jump start your career with a full-time job, with a great company, competitive wages, and let PrideStaff support you in your future employment endeavors. Your future starts with PrideStaff!
Check out what some people have to say about working with
PrideStaff:
Click HERE!
Compensation / Pay Rate (Up to): $17.00 – $17.00 Per Hour
