Customer Service Representative Position Available In Lee, Florida
Tallo's Job Summary: As a Customer Service Representative, you will work on-site Tues-Sat (11am-7pm) to assist customers and business partners via telephone and email, handling complaints and resolving problems to ensure outstanding service delivery. This contract role offers $17.50/hour compensation, requiring 1-year related experience in a call center environment and proficiency in Microsoft Office programs.
Job Description
Customer Service Representative
JOB DESCRIPTION
In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver to customers. As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we meet our commitments and delight our customers at every step of the experience.
PAY/COMPENSATION
$17.50/hour
OPPORTUNITY TYPE
Contract (3 months+)
SCHEDULE
: On-site Tues-Sat (11am-7pm)
RESPONSIBILITIES
Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnoses, assess, and resolve problems or issues Monitor progress of delivery routes Scan haul-away pods and verify stamps Process changes or cancellations to delivery orders
QUALIFICATIONS
1-year related experience preferably within a call center environment Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint High school diploma or equivalent Strong customer service skills and the ability to resolve issues JN003, JN014
