Customer Support Specialist Position Available In Lee, Florida

Job Description:

At our company, we are dedicated to providing exceptionalcustomer experiences and building long-lasting relationships withour clients. We are passionate about problem-solving and ensuringour customers receive support that’s timely, helpful, andknowledgeable. As a Full Time Customer Support Representative,you’ll be the first point of contact for our customers, assistingthem with inquiries, resolving issues, and guiding them through oursale. We’re looking for a customer-focused Entry-Level CustomerSupport Specialist with strong communication skills, a passion forservice, and an ability to stay calm under pressure. CustomerSupport Specialist Responsibilities Respond to customer inquiriesthrough in person communication promptly and professionallyIdentify and troubleshoot issues, providing sale solutions ordirecting customers to appropriate departments as needed Maintaindetailed records of customer interactions, sales, and updateaccount information Collaborate with sales team members to improvecustomer experience and share best practices Assist with customerconcerns and work to find resolutions Support team and provideinformation about our products and services to new customers