Entry Level Customer Service Representative Position Available In Lee, Florida
Tallo's Job Summary: An Entry Level Customer Service Representative position is available at Florida Connections in Fort Myers, FL. This full-time role offers a salary range of $45,000 - $55,000 a year. The job entails sales, customer service, account management, and communication skills with no prior experience required. The representative will engage with customers directly, enroll them in home telecommunication services, and contribute to the company's mission of expanding access to telecommunication services in the community.
Job Description
Entry Level Customer Service Representative Florida Connections Fort Myers, FL Job Details Full-time $45,000 – $55,000 a year 2 days ago Qualifications Sales Customer service No experience needed Account management Communication skills Entry level Under 1 year Full Job Description Our company is a well-established sales and marketing firm with a mission to continuously help communities gain access to telecommunication services. In relation to contributing to Fort Myers’ mission and goals, an Entry Level Customer Service Representative reviews the client offerings with prospective customers for the top telecommunications firms in the nation. The Entry Level Customer Service Representative’s role is an in-person position, interacting with consumers directly and closing sales as needed based on eligibility. We play a heavy hand in assisting customers in enrolling in home telecommunications services. Currently, we are on the lookout for an Entry Level Customer Service Representative who is engaged, accountable, innovative, and dedicated to our customer service mission. The Entry Level Customer Service Representative will offer high levels of customer service, support, guidance, and accountability throughout the enrollment process.
Entry Level Customer Service Representative Responsibilities:
Provide a top-notch customer service experience by actively listening to customer needs, closing sales, engaging in a friendly manner, and empathizing with every community member to ensure customer satisfaction Participate in enrollment efforts to identify customers’ eligibility for government assistance and disseminate program information Use professional knowledge and perspective to relate to potential customers to establish professional rapport and close sales Utilize critical thinking and problem-solving skills to address and resolve customer issues and ensure a positive customer service experience when signing them up for new sales promotions Perform appropriate program follow-up and coordinate with team members to go over program goals daily, weekly, and monthly Monitor customer progress through the enrollment process to ensure that customers comply with the program qualifications Attend training and meetings regarding customer service experience, compliance, or program updates
Entry Level Customer Service Representative Qualifications:
0-2 years experience in customer service, sales, or account management is preferred Ability to convey information accurately and effectively during the customer service and sales process Excellent verbal and written communication skills Must be reliable and able to travel to the office and local enrollment events Ability to perform and manage multiple tasks efficiently with minimal supervision Perks of the
Entry Level Customer Service Representative Role:
Uncapped earning potential through commissions and bonuses, weekly Holidays off Opportunity to impact the community Company-paid travel opportunities for top performers Fun, collaborative, team-oriented work environment Individualized training based on personal learning skills
Job Type:
Full-time Pay:
$45,000.00 – $55,000.00 per year
Shift:
Day shift
Work Location:
In person
