Insurance Customer Service Representative Position Available In Lee, Florida
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Job Description
Insurance Customer Service Representative CELMAR Insurance Cape Coral, FL Job Details Full-time Estimated:
$34.9K – $42.4K a year 14 hours ago Qualifications Bilingual Microsoft Word Spanish Microsoft Excel Sales Customer service Call center experience No experience needed English Data entry Typing 1 year Communication skills Entry level Under 1 year Full Job Description Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our customers, ensuring their needs are met promptly and effectively. The ideal candidate will possess strong communication skills and a passion for helping others, making them a vital part of our customer support team. Duties Respond to customer inquiries via phone, email, and chat in a professional manner. Provide accurate information regarding products and services to enhance customer satisfaction. Assist customers with order processing, returns, and troubleshooting issues. Maintain detailed records of customer interactions and transactions using computerized systems. Conduct outbound calling to follow up on customer feedback and promote new services. Collaborate with team members to resolve complex customer issues efficiently. Uphold company policies while ensuring a positive customer experience. Skills Proven experience in a call center or customer service environment is preferred. Strong ability to communicate effectively in English, both verbally and in writing. Proficient in using office software and computerized systems for data entry and record management. Excellent typing skills with attention to detail for accurate documentation. Ability to handle sales inquiries and promote products or services effectively. Strong problem-solving skills with the ability to think critically under pressure. A positive attitude with a commitment to delivering outstanding customer support. Join our team as a Customer Service Representative where you can make a difference by providing exceptional service that keeps our customers coming back!
Job Type:
Full-time Pay:
Up to $1.00 per hour Expected hours: 40 per week
Shift:
Day shift
Work Location:
In person
