Customer Care Associate Position Available In Leon, Florida
Tallo's Job Summary: The Customer Care Associate position at Waste Cycle in Tallahassee, FL offers a contract role at $16 an hour. Responsibilities include resolving customer concerns, providing accurate information, and collaborating with internal departments. Qualifications include 2 years of customer support experience, strong communication skills, and proficiency in English and Microsoft Office.
Job Description
Customer Care Associate
WASTE CYCLE
Tallahassee, FL Job Details Contract $16 an hour 1 day ago Qualifications English Microsoft Office Client services Data entry Computer skills Customer support Phone etiquette 2 years Communication skills Entry level Full Job Description The following are the key responsibilities for this position. Please feel free to reach out if you have any questions. Job Responsibilities Resolve customer concerns efficiently while maintaining a high standard of service quality. Provide accurate and clear information regarding services, billing, and company policies. Respond to customer inquiries via phone, email, and live chat in a prompt / professional manner. Track / report recurring service issues and customer feedback to support strategic decision-making. Collaborate with internal departments to address complex or escalated customer issues effectively. Consistently adhere to company policies, procedures, and service standards. Maintain a personalized tone in all follow-up communications to strengthen customer relationships. Qualifications Proficient in English with strong communication skills. Experience in customer support and client services. Excellent phone etiquette and data entry skills. Familiarity with Microsoft Office and computer applications.
Job Type:
Contract Pay:
$16.00 per hour Expected hours: 40 per week
Shift:
Morning shift
Work Location:
In person
