Customer Service Representative (Bilingual) Position Available In Leon, Florida

Tallo's Job Summary: The Customer Service Representative (Bilingual) position at Aloden Inc in Tallahassee, FL offers a contract job with a pay rate of up to $13 per hour. The role requires fluency in English, a high school diploma or GED, and 2+ years of supervising experience. Responsibilities include answering calls, providing information on scholarships and grants, and escalating issues when necessary.

Company:
Aloden
Salary:
$27040
JobFull-timeOnsite

Job Description

Customer Service Representative (Bilingual) Aloden Inc Tallahassee, FL Job Details Contract Up to $13 an hour 19 hours ago Qualifications Bilingual English High school diploma or GED Supervising experience 2 years Entry level

Full Job Description Job Title:
Customer Service Representative Location:

Tallahassee, FL 32309

Position Overview:

The Client is seeking a Customer Service Representative to provide high-quality support to Florida high school and college students. The representative will assist callers with inquiries related to state-funded scholarships and grants. This is a full-time, short-term assignment with potential for renewal based on performance and funding.

Key Responsibilities:

Respond to incoming calls from students, parents, and other stakeholders regarding Florida scholarships and grants. Provide clear, accurate, and empathetic information related to financial aid eligibility, application processes, and deadlines. Use internal systems and databases to retrieve and enter information accurately. Maintain professionalism and composure when dealing with stressed or upset callers. Escalate complex or unresolved issues to supervisory staff when appropriate.

Required Skills & Qualifications:

RequirementMandatoryExperienceAbility to speak and understand English fluently✅—High school diploma, GED, or equivalent✅—Experience in a professional work environment✅2+ yearsComfortable using computers and web-based tools✅—Ability to remain calm and courteous under pressure✅—Experience in customer supportPreferred—

Job Type:
Contract Pay:

Up to $13.00 per hour

Shift:

Day shift

Work Location:

On the road

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