Customer Service/Logistics Representative Position Available In Manatee, Florida
Tallo's Job Summary: As a Customer Service/Logistics Representative in Ellenton, FL, you'll ensure exceptional service delivery to customers, partners, and drivers. This full-time role offers $17.00 per hour, with benefits like health and dental insurance and paid time off. You'll need a high school diploma, customer service skills, and experience in Microsoft Office and logistics to excel in this position.
Job Description
Customer Service/Logistics Representative 3.7 3.7 out of 5 stars Ellenton, FL 34222 As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. To succeed in this role, you’ll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us. This position is 4
- 10 hour days
- The days that are required to work are Tuesday, Wednesday 9am
- 8 pm, Friday and Saturday is 5:30 am
- 4:30 pm, with 1 hour lunch and 2-15 minutes breaks. Starting pay rate is $17/hr Days off are
- Monday, Thursday and Sunday There is opportunity for
OVERTIME.
What your day-to-day will look like: Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnose, assess and resolve problems or issues Monitor progress of delivery routes Scan haul-away pods and verify stamps Process changes or cancellations to delivery orders What you’ll need to excel: At a minimum, you’ll need: Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. It’d be great if you also have: Experience in shipping and receiving, Logistics. High school diploma or equivalent 1-year related experience preferably within a call center environment Strong customer service skills and the ability to satisfactorily resolve issues Solid ability to multitask with exceptional organizational skills Ability to thrive under pressure while delivering solutions that exceed customer expectations
Job Type:
Full-time Pay:
$17.00 per hour Expected hours: 40 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Schedule:
10 hour shift Day shift Every weekend Monday to
Friday Work Location:
In person
