Customer Service Representative Position Available In Manatee, Florida
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Job Description
Customer Service Representative
SUPER HOME SERVICES EXTERIOR CORP
Parrish, FL 34219
Description:
We are looking for a friendly, detail-oriented Customer Service Representative to join our team at our PHS Branch. This individual will be the first point of contact for our clients—answering inquiries, coordinating appointments, and ensuring a seamless customer experience from first contact to service completion. Serve as the primary point of contact for customers via phone, email, and in-person Delegating lead flow to Sales Department Schedule appointments and dispatch service technicians Provide information about services, pricing, and timelines Resolve customer concerns with professionalism and care Maintain accurate records of customer interactions and service details Process Payments and Statements Handle administrative tasks such as data entry and billing support
Requirements:
Minimum of 2-years’ Experience in a Professional Setting (Reception and/or CSR) High Diploma (or Equivalent) Proficient in Microsoft Office Applications (Outlook, Word, Excel, etc.) Strong communication and interpersonal skills Ability to multitask and stay organized in a fast-paced environment Problem-solving mindset and positive attitude Good Adaptability Skills (Able to Remain Calm During Stressful Customer/Employee Encounters) Detail Orientated/Organized Industry Knowledge is preferred but not required Benefits Competitive hourly pay Paid time off and holidays Health, dental, and vision insurance Opportunities for growth within the company Supportive team environment
