Customer Service Representative Position Available In Manatee, Florida
Tallo's Job Summary: Join Splash Pros as a Customer Service Representative in Bradenton, FL, with a pay range of $18.12 - $18.87 per hour for a full-time position. Handle customer inquiries, provide product information, and maintain records of interactions. Utilize strong communication skills and computer proficiency to deliver outstanding service and support.
Job Description
Customer Service Representative Splash Pros 4802 Lena Road, Bradenton, FL 34211 Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer support, handling inquiries, and ensuring a positive experience for our clients. This role requires strong communication skills, the ability to analyze customer needs, and a commitment to delivering high-quality service. Responsibilities Respond promptly to customer inquiries via phone and email, ensuring a high level of customer satisfaction. Provide accurate information regarding products and services, addressing any concerns or issues raised by customers. Utilize effective phone etiquette to maintain professionalism during all interactions. Perform outbound calling as needed to follow up on customer inquiries or provide additional support. Handle cash transactions accurately and efficiently when required. Maintain detailed records of customer interactions in our computerized system for future reference. Collaborate with team members to improve processes and enhance the overall customer experience. Analyze customer feedback and suggest improvements based on insights gathered from interactions. Skills Previous experience in a call center or office environment is preferred. Strong analytical skills with the ability to assess situations and provide effective solutions. Excellent phone etiquette and communication skills in English, both verbal and written. Proficient in using computers and various software applications for data entry and record keeping. Ability to handle cash transactions with accuracy and attention to detail. Strong typing skills to ensure efficient documentation of customer interactions. A positive attitude with a strong commitment to providing outstanding customer support. Join us in creating memorable experiences for our customers while developing your skills in a supportive environment!
Job Type:
Full-time Pay:
$18.12 – $18.87 per hour Expected hours: 40 per week
Benefits:
Paid time off
Shift:
8 hour shift Ability to
Commute:
Bradenton, FL 34211 (Required) Ability to
Relocate:
Bradenton, FL 34211: Relocate before starting work (Preferred)
Work Location:
In person
