Remote Schedule Optimization Specialist Position Available In Manatee, Florida

Remote Schedule Optimization Specialist
Job Locations
US-FL-Sarasota
Job

ID 2025-30635

# of Openings 1 Type Full-Time Category Business Careers & Support
Overview
Dental Care Alliance is currently seeking a Remote Scheduling Optimization Specialist. This person is responsible for working closely with the Senior Director and Manager of the Scheduling Optimization Department to help execute on large scale projects assigned to the team. You will be responsible for handling incoming tickets within the Fresh Service dashboard collaborating with operating teams to develop schedule templates to improve patient experience, increase office efficiency and optimize provider productivity and patient care. Responsibilities
Facilitate proactive communication to ensure field teams are following SOP’s. Manage the Fresh Service dashboard closely ensuring tickets are being completed within a timely manner. Continuously look to identify improvement opportunities within the ticket system. Handle all incoming tickets within the fresh service department. Ensure projects are completed on time and within scope. Identify and address deviations from the project scope promptly. Maintain accurate and up-to-date project documentation. Effective communication and collaboration with cross-functional teams essential for project success Participate in regular project meeting to review timeline and address concerns. Qualifications
Strong verbal and written communication skills; ability to present findings and recommendations clearly.
Strong attention to detail
Proficiency in Planet DDS Denticon is a plus
Ability to identify scheduling challenges, analyze root causes, and develop effective solutions
Dental Knowledge is a plus
Effective time management and the ability to meet deadlines
Basic Excel skills
Knowledge of Microsoft Office programs
Options