AT&T Customer Service Representative Position Available In Miami-Dade, Florida

AT&T Customer Service Representative Sales Firm Coral Gables, FL Job Details Full-time $750 – $1,300 a week 1 day ago Benefits 401(k) Flexible schedule Qualifications Bilingual Multilingual Sales Customer service Call center experience Writing skills Upselling No experience needed Cross-sales Client services Data entry Communication skills Entry level Under 1 year Full Job Description Job Overview We are seeking a dedicated and enthusiastic AT&T Customer Service Representative to join our dynamic team. This role is essential in providing exceptional client services and ensuring customer satisfaction. The ideal candidate will possess strong communication skills, be detail-oriented, and thrive in a fast-paced environment. As a AT&T Customer Service Representative, you will be the first point of contact for our clients, addressing inquiries and resolving issues efficiently. Duties Respond promptly to customer inquiries in-person Provide accurate information regarding products and services to clients. Assist customers with order placements, modifications, and cancellations. Handle complaints with empathy and professionalism while striving for resolution. Maintain detailed records of customer interactions and transactions using computerized systems. Collaborate with team members to improve service delivery and client satisfaction. Participate in training sessions to enhance product knowledge and customer service skills. Support sales initiatives by identifying opportunities for upselling or cross-selling. Experience Previous experience in customer service or a call center environment is preferred. Bilingual or multilingual abilities are highly desirable to cater to diverse clientele. Proficiency in data entry and familiarity with office software applications. Strong interpersonal skills with the ability to communicate effectively both verbally and in writing. A proactive approach to problem-solving with a keen attention to detail. Experience in client services or sales is a plus but not mandatory. Join us in delivering outstanding service and making a positive impact on our customers’ experiences!

Job Type:

Full-time Pay:

$750.00 – $1,300.00 per week

Benefits:

401(k) Flexible schedule

Shift:

8 hour shift Day shift Morning shift

Work Location:

In person