BL Zone Customer Service Specialist (Spanish) Position Available In Miami-Dade, Florida
Tallo's Job Summary: Customer Service Specialists at Sherwin-Williams work directly with customers to address inquiries, recommend products, and ensure satisfaction. Responsibilities include resolving concerns, meeting sales targets, and maintaining product knowledge. This role, based in Coral Gables, involves interaction with customers, handling transactions, and may require a criminal history review for safety and security purposes.
Job Description
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. The individual selected for this role will be expected to work at Store #725109, located at: 5574 SW 8TH Street, Coral Gables. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
