Call Center Agent Position Available In Miami-Dade, Florida

Call Center Agent Eastern Medical Center

• 3.7 Miami, FL Job Details Full-time $15
• $16 an hour 8 hours ago Benefits Paid time off Opportunities for advancement Flexible schedule Qualifications Bilingual Spanish Multilingual Sales Customer service Call center English Data entry 2 years Communication skills Entry level

Full Job Description Job Overview:

We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for handling outbound calls, providing exceptional customer service, and assisting customers with their inquiries.

Duties:

• Conduct outbound calls to existing and potential customers
• Provide information about products and services
• Upsell products and services to customers when appropriate
• Enter customer information accurately into the system
• Communicate effectively with customers to address their needs and concerns
• Analyze customer inquiries and provide appropriate solutions or escalate to the appropriate department
• Maintain a high level of professionalism and customer service at all times

Requirements:

• Fluent in English, both written and verbal communication skills
• Strong data entry skills with attention to detail
• Previous experience in sales or call center environment is preferred
• Bilingual or multilingual abilities, especially in Spanish, is a plus

Benefits:

• Competitive salary
• Comprehensive training program provided
• Opportunities for career advancement within the company If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for the position of Call Center Representative.

Job Type:

Full-time Pay:

$15.00

• $16.

00 per hour Expected hours: 40 per week

Benefits:

Flexible schedule Paid time off

Shift:

Day shift

Work Location:

In person