CSR – Customer Service Representative 440 licensed Position Available In Miami-Dade, Florida

CSR – Customer Service Representative 440 licensed JVS Insurance Miami, FL Job Details Full-time | Contract $19 – $20 an hour 2 hours ago Benefits Health insurance Dental insurance Paid time off Parental leave Qualifications Bilingual Spanish Customer service English Microsoft Office Client services Data entry Customer support Typing 1 year Account management Entry level Full Job Description We are looking to expand our JVS family to include another knowledgeable, attentive, go-getter-type representative. We are interested in someone with prior insurance experience. This is a customer service-related position, so the applicant must work well with others. Also a fast-paced environment so multitasking is a must. If you think you’re a good fit for this position, please apply! • ONLY 1 position available: 33174 Responsibilities Provide exceptional customer service by assisting clients with inquiries, policy changes, billing questions, and coverage explanations related to home insurance. Create and maintain relationships with customers to better understand and achieve their insurance needs. Maintain accurate and up-to-date client records in our management system. Assist in preparing and submitting new business applications, ensuring all required documents are complete and compliant with underwriting guidelines. Coordinate with insurance carriers on behalf of clients to resolve policy issues, submit claims, or track application status. Skills Must be a team player- work culture is a priority for us! Must be bilingual; English & Spanish. Strong ability to communicate clearly and effectively with diverse clientele. Experience in client services or customer support roles is highly desirable. Competency in using computerized systems for data entry and account management. Excellent typing skills with attention to detail for accurate documentation. Ability to analyze situations and provide effective solutions promptly. Join our team as a Customer Service Representative where your skills will make a difference in delivering outstanding service to our valued customers!

Job Types:

Full-time, Contract Pay:

$19.00 – $20.00 per hour Expected hours: 40 per week

Benefits:

Dental insurance Health insurance Paid time off Parental leave

Shift:

8 hour shift

Experience:

insurance : 1 year (Preferred)

Language:

Spanish (Preferred) English (Preferred)

License/Certification:

440 license or 220 (Preferred) Ability to

Commute:

Miami, FL 33174 (Preferred) Ability to

Relocate:

Miami, FL 33174: Relocate before starting work (Preferred)

Work Location:

In person