Customer Service Account Specialist – South Florida Position Available In Miami-Dade, Florida

Customer Service Account Specialist – South Florida Formica – 2.3

Miami, FL Job Details Full-time Estimated:

$41.1K – $50.4K a year 19 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Employee assistance program 401(k) matching Life insurance Prescription drug insurance Qualifications Bilingual French Customer service English Mid-level Microsoft Office Bachelor’s degree Manufacturing Associate’s degree 2 years Communication skills

Full Job Description A Short List of Your Tasks and Responsibilities:

Function as Single Point of Contact (SPOC) to all accounts in assigned territory; Includes phone, email & fax communication Support field sales representatives in assigned territory Manage customer purchase orders from entry to fulfillment Handle customer complaints from initiation to resolution Establish positive business relationships with both internal and external customers Educate customers on our product offering Work with sales team to provide timely and accurate sales forecasts We’re Looking for A Self-Starter Who Meets the

Following Requirements:

Associate’s or Bachelor’s degree in a relevant field of study is preferred 2 or more years’ customer service experience required Experience in a manufacturing environment is strongly preferred Excellent communication skills, both verbal & written Proven ability to resolve customer issues creatively and effectively Ability to multi-task, prioritize, and manage time effectively Proficiency with Microsoft Office applications Must be bilingual in French and English. Here’s How We Take Care of You (And Your Loved Ones): Medical & Prescription Drug Coverage Dental Coverage Flexible Spending Accounts (Healthcare and Dependent Care) 401(k) Savings Plan with Matching provision

Paid Time Off Paid Holidays Tuition Reimbursement Life & Voluntary Optional Life Insurance Short-Term Disability Coverage Voluntary Long-Term Disability Coverage Employee Assistance Program Employee Product Purchase Discount Surfacing Solutions, Designing Opportunity, Building People:

With our amazing portfolio of stylish, durable, and responsible products, Formica Corporation is one of the most recognized names in the building industry. As part of our vision for the future, we are looking for people like you. People who are open to creating their own career path and are looking to connect with like-minded people. What do you say? If You Are Qualified, You Will Be Considered for

This Position:

An Equal Employment Opportunity/Affirmative Action Employer M/F/D/V. Only qualified individuals (those who meet the fundamental qualifications) will be considered as applicants for this position. Applications will be accepted for a minimum of 3 business days from the date of the initial posting. Formica will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at 513-786-3594. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.