Customer Service – MRO / Aviation Position Available In Miami-Dade, Florida
Tallo's Job Summary: Acting as the Point of Contact for assigned accounts, the Customer Account Specialist for MRO/Aviation at Cenergy International in Miami, FL, drives customer satisfaction through various activities like P.O-review, bookings, and resolution management. This full-time role, requiring 3 years of experience and a high school diploma or GED, collaborates with departments to achieve annual goals and deliverables. Salary ranges from $45,859 to $70,000 per year with benefits included.
Job Description
Customer Service
- MRO / Aviation Cenergy International
- 3.8 Miami, FL Job Details Full-time $45,859
- $70,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Marketing ROI (MROI) improvement Managing customer accounts Customer service Outside sales Mid-level Aerospace budget management 3 years High school diploma or GED Inside sales Aircraft Dispatcher Bachelor’s degree Data entry Aviation Automotive engine component replacement Manufacturing Automotive structural repair 2 years Full Job Description Customer Account Specialist•MRO / Customer Account Specialist•SPARES Miami, Fl Full Time Job Designation Provides customer service, support and prioritization for team through best practices.
Acting as the Point of Contact for a group of assigned accounts, they will also be responsible for driving customer satisfaction and accountable for all customer-facing activities and duties, including but not limited to; P.O-review, bookings, RMA’s, credits, reports, follow-up/status, and resolution/relationship-management. As a major contributor to the achievement of our annual goals, this role requires that the Account Specialist work collaboratively with all departments within our organization. Job Core Responsibilities
- Manage Aftermarket customer accounts; quoting, repair-order review, bookings, credits, returns, reports, follow-up/status, resolution/relationship-management. Collaborate with all teams to hit goals and deliverables.
- Work closely with Supply-Chain, Operations, Quality and Trade Compliance +, in order to ensure all customer requirements and commitments are met.
- Participate in process improvement initiatives as required with their respective customer base.
- Maintain, execute and train on/to documented Standard Work.
Job Specifications Education Level:
High School Diploma or GED (HIGHLY Preferred): Bachelor’s Degree or equivalent experience.
Field of Study/Area of Experience:
- 2+ years of experience in MRO, customer-Service/Inside Sales, Aerospace/Aviation After-Market, or a combination thereof.
Job Type:
Full-time Pay:
$45,859.00
- $70,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Shift:
Day shift Ability to
Commute:
Miami, FL 33142 (Preferred) Ability to
Relocate:
Miami, FL 33142: Relocate before starting work (Preferred)
Work Location:
In person