Customer Service Representative Position Available In Miami-Dade, Florida

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Company:
Spotwork
Salary:
$34320
JobFull-timeOnsite

Job Description

Customer Service Representative Spotwork Doral, FL Job Details Full-time $16 – $17 an hour 3 hours ago Qualifications Bilingual French Multilingual Sales Customer service English Data entry Organizational skills Customer support Phone etiquette 2 years Communication skills Entry level Full Job Description Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers, addressing inquiries, and resolving issues efficiently. This role requires strong communication skills, the ability to analyze customer needs, and a commitment to maintaining high standards of customer satisfaction. Responsibilities Respond promptly to customer inquiries via phone, email, or chat. Provide accurate information regarding products and services. Assist customers with order processing, returns, and exchanges. Maintain detailed records of customer interactions and transactions through data entry. Analyze customer feedback to identify trends and areas for improvement. Collaborate with sales teams to upsell products and services when appropriate. Demonstrate excellent phone etiquette while handling calls in a call center environment. Communicate effectively with multilingual customers to ensure understanding and satisfaction. Utilize office software and tools to manage customer accounts efficiently. Qualifications Proven experience as a Customer Service Representative. Bilingual in English and French Strong data entry skills with attention to detail. Excellent verbal and written communication skills. Ability to analyze information and provide solutions effectively. Proficiency in using office software and computer systems. Experience in sales is a plus but not required. Strong organizational skills with the ability to manage multiple tasks simultaneously.

Shift Details:
Timing:

Monday – Friday, 9AM – 6PM (schedule may vary)

Pay Rate:

$17/hr

Location:

Doral, FL 33172 How to

Apply:

Spotwork is a flexible staffing platform that connects dependable, motivated workers with on-demand job opportunities across warehousing, logistics, and manufacturing. Whether you’re looking for consistent shifts or short-term gigs, Spotwork helps you find work that fits your schedule. To apply, download the Spotwork app and complete your worker profile: iPhone users: https://apps.apple.com/ca/app/spotwork/id1535579746 Android users: https://play.google.com/store/apps/details?id=com.spotwork.spotworkapp

Job Type:
Full-time Pay:

$16.00 – $17.00 per hour

Shift:

Day shift

Experience:
Customer Service Representative:

2 years (Required)

Language:

French (Required) Ability to

Commute:

Doral, FL 33172 (Required)

Work Location:

In person

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