Customer Service Representative Position Available In Miami-Dade, Florida
Tallo's Job Summary: Engineering Systems Technology, Inc. in Hialeah, FL is seeking a Customer Service Representative to join their team. Responsibilities include scheduling service requests, assigning calls to technicians, and coordinating inspections. The position requires proficiency in Google Suite, strong communication skills, and a customer service attitude. The role offers benefits such as dental insurance, health insurance, and paid time off. Ideal candidates will have at least 1 year of customer service experience and be fluent in English and Spanish.
Job Description
Customer Service Representative Engineering Systems Technology, Inc Hialeah, FL Job Details Full-time Estimated:
$30.3K – $35.7K a year 12 hours ago Benefits Dental insurance Paid time off Vision insurance Qualifications Spanish Google Suite Customer service English Microsoft Office High school diploma or GED Fire alarm Organizational skills Communication skills Entry level Time management
Full Job Description Description:
Engineering Systems Technology is a privately owned Fire Alarm and Engineering company with over twenty years in the South Florida market. We seek the right individual to join our family as a Customer Service Representative in our service department.
Responsibilities:
Schedule incoming service requests for our customers. Assign service calls to technicians in the field. Schedule required inspections with customers, and follow up with reminders. Other service-related tasks
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Schedule:
8 hour shift Monday to
Friday Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred)
Language:
English (Required) Spanish (Required)
Requirements:
Proficiency in Google Suite or Microsoft Office Hands-on experience with office equipment (e.g., scanners and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude Works well in a team environment
