Customer Service Representative – Sales Position Available In Miami-Dade, Florida

Customer Service Representative – Sales Univista insurance – 3.2 Opa-locka, FL Job Details Full-time 6 hours ago Qualifications Bilingual Multilingual Customer service Call center English Data entry Communication skills Entry level Full Job Description Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction while maintaining a positive company image. This position requires strong communication skills and the ability to work effectively in a fast-paced environment. Responsibilities Respond promptly to customer inquiries via phone, email, or chat. Provide accurate information regarding products and services. Analyze customer needs and offer appropriate solutions. Maintain detailed records of customer interactions through data entry. Collaborate with team members to enhance customer service processes. Handle complaints and resolve issues efficiently while ensuring customer satisfaction. Utilize computer systems to manage customer accounts and track service requests. Assist in training new staff members as needed. Skills Previous experience in a call center or customer service environment is preferred. Strong data entry skills with attention to detail. Proficient in using office software and computer systems. Ability to analyze situations and provide effective solutions. Bilingual or multilingual capabilities are a plus, especially in English. Excellent verbal and written communication skills. Strong interpersonal skills with the ability to work well in a team setting. A positive attitude and a commitment to delivering outstanding customer service. Join our team today and help us create exceptional experiences for our customers!

Job Type:

Full-time Pay:

$12.00 – $15.00 per hour Expected hours: 30 – 40 per week

Work Location:

In person