MRO CUSTOMER ACCOUNT SPECIALIST Position Available In Miami-Dade, Florida
Tallo's Job Summary: The MRO Customer Account Specialist in Miami, Florida, is a direct placement role with a pay range of $23.00-$35.00 per hour. Responsibilities include managing aftermarket customer accounts, collaborating with internal teams, and participating in process improvement initiatives. Ideal candidates have a Bachelor's Degree or equivalent experience, 2+ years in MRO or customer service, and must be a U.S. citizen or permanent resident. Benefits include competitive medical, dental, vision, life insurance, 401k, and more.
Job Description
MRO CUSTOMER ACCOUNT SPECIALIST
Miami, FLORIDA
JOB
REFERENCE ID
25-06346
JOB TYPE:
Direct Placement
LOCATION
Miami, FLORIDA
PAY RATE:
$23 – $35
POST DATE:
May 15, 2025
: MRO Customer Account Specialist
Direct Hire Role
Pay Range:
$23.00-$35.00/Hour
Schedule:
standard 8-5 M-F
Job Designation:
Provides customer service, support and prioritization for team through best practices. Acting as the Point of Contact for a group of assigned accounts, they will also be responsible for driving customer satisfaction and accountable for all customer-facing activities and duties, including but not limited to; P.O-review, bookings, RMA’s, credits, reports, follow-up/status, and resolution/relationship-management. As a major contributor to the achievement of our annual goals, this role requires that the Account Specialist work collaboratively with all departments within our organization.
Job Core Responsibilities:
Manage Aftermarket customer accounts; quoting, repair-order review, bookings, credits, returns, reports, follow-up/status, resolution/relationship-management. Collaborate with all teams to hit goals and deliverables.
Work closely with Supply-Chain, Operations, Quality and Trade Compliance +, in order to ensure all customer requirements and commitments are met.
Participate in process improvement initiatives as required with their respective customer base.
Maintain, execute and train on/to documented Standard Work.
Job Specifications:
Education Level:
(HIGHLY Preferred): Bachelor’s Degree or equivalent experience.
Field of Study/Area of Experience:
2+ years of experience in MRO, customer-Service/Inside Sales, Aerospace/Aviation After-Market, or a combination thereof.
SAP and Salesforce a PLUS
Must be computer proficient especially in Excel
Must be a U.S.
person:
U.S. citizen or permanent U.S. resident.
Benefits:
Competitive Medical with prescription, Dental, Vision from hire date
Life Insurance Policy from hire date
Employee Assistance Program
Free Will Preparation
Flexible Spending Accounts (Health Care FSA and Dependent Care FSA)
401k with company match of 5%
Retirement Income Account; EY Financial Planning Program
Annual Cash Incentive Plan (bonus) eligible to receive a 5% ACIP (Annual Cash Incentive bonus) payable in September.
13 paid holidays annually, 10 days of vacation and 5 sick days
Education (tuition) Reimbursement
Adoption Assistance Program
Alternate Work Schedule; Voluntary overtime
Anniversary Recognition, Employee Events & Volunteer opportunities
