Sr. Surety Client Service Specialist Position Available In Miami-Dade, Florida

• Description
• The Senior Surety Client Manager supports Producers and Account Executives in all prospecting and account management initiatives related to surety and insurance client’s accounts with surety needs within in a small team environment.

Note:

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

• The Role
• + Manage day-to-day needs for clients, including bond requests, billing issues, bond reports + Responsible for requesting periodic informational updates, analyzing them and then communicating data to underwriters + Responds to clients’ needs and questions relating to account bond program, project limits and specific project opportunities + Communicates with underwriters on status of account or individual bond approvals + Issues original bonds as needed + Works with the surety team to develop appropriate carrier submissions and may present final proposals to prospects + Gather information from prospective clients, completing high level bond reviews and assisting in the resolve of carrier and client accounting, billing and collections issues + Demonstrate ability to effectively communicate with internal and external clients/peers/sureties + Support other surety staff as needed or assigned + Attend client meetings as required •Qualifications•The Requirements•+ P&C licensed + Minimum – 5-7 years of relevant working experience in a Surety environment + Insurance related and other professional designations highly desirable + Possesses effective verbal and written communication skills + Possesses excellent interpersonal skills + Qualified candidates will be those who demonstrate effective verbal and written communication skills, strong time management, teamwork and prioritization skills, and highly effective customer service capabilities + Ability to handle multiple priorities using sound judgment and resourcefulness in a fast-paced environment + Strong decision-making capabilities + Must be results oriented + Ability to provide superior customer service to the client and the sureties + Strong organizational skills in prioritizing duties and multi-tasking, with the ability to consistently meet deadlines + Ability to learn and utilize EPIC + Willingness to participate in surety industry events + Independently carry out specific assignments and tasks •Company Benefits•WTW provides a competitive benefit package which includes the following (eligibility requirements apply): + •

Health and Welfare Benefits:

• Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) +

• Leave Benefits:

• Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (https://cdn-static.findly.com/wp-content/uploads/sites/1862/2023/01/31091722/Washington-State-Time-Off.pdf) ( _Washington State only_ ) +

• Retirement Benefits:

• Contributory Pension Plan and Savings Plan (401k).

All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans. _If Level 38 or more senior role is in Washington State, you must add the retirement benefits paragraph to the job description.

Please note:

Producer Sales roles are not currently eligible for the WTW Pension Plan._

• EOE, including disability/vets

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