Tech Geek / IT Helpdesk / Customer Service Position Available In Miami-Dade, Florida
Tallo's Job Summary: BASG in Miami, FL is hiring a Tech Geek / IT Helpdesk / Customer Service professional. This full-time position offers $15 - $18 an hour with benefits like paid time off. Requirements include bilingual Spanish proficiency, software troubleshooting skills, and excellent customer service abilities. Join a modern office setting with a focus on customer-driven service.
Job Description
Tech Geek / IT Helpdesk / Customer Service
BASG – 2.5
Miami, FL Job Details Full-time $15 – $18 an hour 15 hours ago Benefits Paid time off Qualifications Bilingual Spanish Software troubleshooting Customer service Computer literacy English 3 years Driver’s License Computer networking Communication skills Active Directory Entry level Help desk Full Job Description About us BASG is a Technology Provider in Miami, FL. We are professional, agile and innovative with plenty of runway for growth for candidates that show potential. Select candidates will be eligible to train for tech certifications if they demonstrate the will, desire and talents. Excellent customer service skills a must and bilingual (English / Spanish). Will be interfacing with customers on a daily basis, both verbal and written communication in english needed.
Our work environment includes:
Modern office setting Casual work attire Company perks Safe work environment Our customer-driven company is looking for a highly skilled Customer Service Representative to join our team. The successful candidate should have excellent people and communication skills and a background in both technical and personal support. The ideal candidate will also be computer literate and comfortable working in a fast-paced environment as they will be responsible for answering phones, monitoring service tickets and responding to client inquiries.
Responsibilities:
Answer customer calls and questions. Manage call flow. Answer email and social media messages. Work with other departments to resolve customer issues. Manage website content. Follow correct protocol for customer interaction.
Job Type:
Full-time Pay:
$15.00 – $18.00 per hour Expected hours: 25 – 40 per week
Benefits:
Paid time off
Schedule:
8 hour shift No weekends
License/Certification:
Driver’s License (Required) Ability to
Commute:
Miami, FL 33186 (Required) Ability to
Relocate:
Miami, FL 33186: Relocate before starting work (Required)
Work Location:
In person
