MA / Customer Service Rep | Northside | Days – 44382 Position Available In Nassau, Florida
Tallo's Job Summary: The MA/Customer Service Rep position in Northside offers a salary range of $36k to $45k per year. This role at University of Florida Jacksonville Physicians, Inc. involves providing excellent customer service, scheduling appointments, and performing various administrative and clinical tasks under supervision. Requirements include a high school diploma, certification as a Medical Assistant, and experience in healthcare or customer service.
Job Description
$0k
Salary Not Available
Position range in Florida $36k
- $45k Per Year MA / Customer Service Rep | Northside | Days
- 44382
University of Florida Jacksonville Physicians, Inc.
Occupation:
Medical Assistants
Location:
Yulee, FL
- 32097
Positions available: 1
Job #: 12478582
Source:
Employ Florida
Posted:
3/31/2025
Updated:
3/31/2025
Expires:
5/30/2025
Web Site:
Employ Florida
Onsite /
Remote:
Not Specified
Job Type:
Regular, Part Time (Less than 30 Hours), Permanent Employment
Agency Job ID:
44382 Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. HS 16 Job Description Help for Job Description. Opens a new window. Job Description Help for Job Description. Opens a new window.
Job Description
Overview Job Duties Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. Responsibilities Essential Functions
- Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
- Maintains patient scheduling functions, and sets patient appointments through established guidelines.
- Interviews and completes the registration process for patients utilizing the specific service.
- Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
- Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.
- Perform venipuncture and administer routine, non-controlled medications.
- Administer medication as directed by and under the direct supervision of licensed physician.
- Collect routine laboratory specimens as directed by the provider.
- Perform basic laboratory procedures including aseptic procedures and taking patient’s vital signs.
- Provides excellent customer service for patients/families/representatives and other members of the treatment team. Qualifications Experience Requirements 1 year Medical assistant preferred 2 years Clerical/customer service experience
- ideally in a health care related industry preferred 1 year One year experience with third party payors and computer experience for in putting data and reviewing patient demographic material preferred Education Requirements High School Diploma or GED required Certification/Licensure Certified Medical Assistant (CMA) required within 6 months Basic Life Support (BLS) required at time of hire Medical Terminology Certificate preferred within 30 days Requirement of having completed an MA program that is accredited by the National Commission for Certifying Agencies, a national or state medical association, or an agency approved by the board.
UFJPI is an Equal Opportunity Employer and Drug Free Workplace Help for Employer Information. Opens a new window.