Call Center Representative Position Available In Orange, Florida

Call Center Representative 3.5 3.5 out of 5 stars 7450 Dr Phillips Boulevard, Orlando, FL 32819

Job Overview:

We are seeking a dedicated Call Center Representative to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, providing excellent customer service, and accurately documenting information.

Responsibilities:

• Answer incoming calls and respond to customer inquiries
• Make outbound calls to follow up on customer requests or resolve issues
• Perform data entry tasks accurately and efficiently
• Utilize medical terminology when interacting with healthcare professionals
• Provide support in English and Spanish to assist a diverse range of customers
• Maintain phone etiquette standards during all interactions
• Collaborate with the medical office staff to ensure seamless communication
• Utilize skills to assist multilingual customers

Qualifications:

• Excellent communication skills, both verbal and written
• Proficiency in data entry and navigating computer systems
• Knowledge of medical terminology is a plus
• Fluency in English and Spanish is preferred
• Prior experience in a call center or medical office is advantageous
• Strong customer service orientation with the ability to handle diverse inquiries This position offers competitive compensation, opportunities for career growth, and a dynamic work environment.

If you meet the qualifications and are passionate about providing exceptional service, we encourage you to apply for this exciting opportunity as a Call Center Representative.

Job Type:

Full-time Pay:

$17.70

• $19.

37 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Life insurance Paid time off

Schedule:

8 hour shift Monday to Friday Ability to

Commute:

Orlando, FL 32819 (Preferred) Ability to

Relocate:

Orlando, FL 32819: Relocate before starting work (Preferred)

Work Location:

In person