Customer Service Associate Position Available In Orange, Florida
Tallo's Job Summary: Join Grand Oaks Mail Center in Orlando, FL as a Customer Service Associate. Provide exceptional service to clients, handle inquiries, and process orders efficiently. This part-time role offers $14.00 - $15.00 per hour and requires 30 hours per week during morning shifts. Strong communication skills and a commitment to client satisfaction are essential.
Job Description
Customer Service Associate
GRAND OAKS MAIL CENTER
Orlando, FL 32819 Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support to ensure their needs are met. You will handle inquiries, resolve issues, and foster positive relationships with customers. This position requires strong communication skills and a commitment to delivering outstanding client experiences. Responsibilities Respond promptly to customer inquiries via phone, email, or chat, ensuring a high level of customer satisfaction. Provide accurate information regarding products and services, addressing any questions or concerns. Process orders, returns, and exchanges efficiently while adhering to company policies. Maintain detailed records of customer interactions and transactions in the database. Collaborate with other departments to resolve complex issues and improve service delivery. Conduct outbound calls for follow-ups or promotional purposes as needed. Assist with cash handling duties when necessary, ensuring accuracy in transactions. Uphold company standards for phone etiquette and professionalism in all communications. Skills Strong customer service skills with a focus on client satisfaction. Excellent phone etiquette and communication abilities. Experience in client services or customer support roles is preferred. Bilingual capabilities are a plus, enhancing communication with diverse clientele. Familiarity with outbound calling techniques and sales processes is advantageous. Proficient typing skills for efficient data entry and documentation. Ability to handle cash transactions accurately and responsibly. Strong problem-solving skills with a proactive approach to resolving issues. Join us in providing exceptional service that makes a difference!
Job Type:
Part-time Pay:
$14.00 – $15.00 per hour Expected hours: 30 per week
Shift:
Morning shift Ability to
Commute:
Orlando, FL 32819 (Preferred) Ability to
Relocate:
Orlando, FL 32819: Relocate before starting work (Preferred)
Work Location:
In person
