Customer Service Representative Position Available In Orange, Florida

We are Hiring a Team of Customer Service Representatives!

Job Description As a Client Support Specialist, you will provide expert support and respond to inquiries regarding ADP products via phone and email. You will use your strong interpersonal skills and product knowledge to communicate with customers, resolve issues, and assist in the use of ADP products and systems. This role requires you to follow up and follow through on new projects, requests, and cases, while acting as a true account on communication with Delivery Service Providers. You will be working closely with independent business owners and entrepreneurs. Responsibilities + Provide expert support and respond to inquiries regarding ADP products. + Use strong interpersonal skills and product knowledge to communicate with customers. + Resolve issues and assist in the use of ADP products and systems. + Follow up and follow through on new projects, requests, and cases. + Ask relevant questions to define the root cause of a problem, generate solutions, and decide on a course of action. + Act as a subject matter expert for clients and new associates by providing technical expertise, guidance, and training. + Meet department standards and metrics. Essential Skills + 2+ years of client service experience, preferably in a contact center or healthcare industry. + Experience with a high volume of email correspondence and a strong service mentality. + Understanding of employee benefit enrollment. + Ability to multitask and manage client service efficiently. Additional Skills & Qualifications + Familiarity with the benefit enrollment process. + Experience in customer service environments, such as waiting tables or enterprise settings. Why Work Here? This role offers three levels of growth opportunities. You will be an hourly employee eligible for overtime, empowering customers to be more effective employers. Our customer service team collaborates with both customers and colleagues to deliver winning results. You’ll provide on-the-spot support that enhances our solutions in the competitive global marketplace. Our culture values relationship building, integrity, and advocacy, ensuring that you can thrive as a trusted advisor and service superhero. Work Environment The work hours are from 8:30 AM to 5:00 PM, with a hybrid model of 3 days in the office and 2 days working from home. Please note that this is a service position open from Christmas to New Year’s, and you are expected to work during this period. The first week involves getting acclimated to ADP systems with new hire classes, coaches, alignment, trainers, and technical support. Continuous training will be provided to help you get up to speed. Pay and Benefits The pay range for this position is $22.00 – $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Orlando,FL.

Application Deadline This position is anticipated to close on Jun 26, 2025. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.