Express Service Advisor Position Available In Orange, Florida
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Job Description
Express Service Advisor
Department:
Service
Location:
Orlando, FL
We are seeking an energetic and customer-focused Express Service Advisor to join our team. The Express Service Advisor is responsible for managing the relationship between the customer and the technical team, ensuring that all customer requirements are met. Your duties will include understanding the customer’s needs, recommending suitable services, and ensuring that the work is carried out to the customer’s satisfaction. Our ideal candidate has excellent communication skills, a strong customer service orientation, and a good understanding of vehicle mechanics.
At Don Mealey Sport Subaru we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Don Mealey Sport Subaru is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
Responsibilities
Greet customers on arrival and direct them to the appropriate service
Understand the customer’s needs and recommend appropriate services
Communicate the customer’s requirements clearly to the technical team
Keep customers informed of the progress of their vehicle
Ensure that all work is carried out to the customer’s satisfaction
Manage any customer complaints or issues
Maintain a high level of product knowledge
Assist with administrative tasks as required
Qualifications
Proven experience in a similar role
Excellent communication and interpersonal skills
Strong customer service orientation
Good understanding of vehicle mechanics
Ability to work in a fast-paced environment
High school diploma or equivalent
Benefits:
Medical, Dental, Vision
Life Insurance
401K with company match
Supplemental Insurance
Paid Vacation
Paid Training
Company Holidays
Saturday Lunches
Employee discounts on Products and Services
