Trilingual Customer Service Representative (English, Portuguese, Spanish) Position Available In Orange, Florida

Trilingual Customer Service Representative (English, Portuguese, Spanish) The Law Offices of William Torres-Leon, PA Orlando, FL “`

Duties:

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• Provide exceptional customer service by answering incoming calls and assisting customers with inquiries, and case information.
• Utilize phone etiquette skills to ensure professional and courteous communication with customers.
• Communicate effectively in English, Portuguese, and Spanish to assist our international customers.
• Perform data entry tasks accurately and efficiently.

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Qualifications:

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• Previous experience in customer service or a related field is preferred.
• Excellent communication skills, both verbal and written.
• Fluency in English, Portuguese, and Spanish is required.
• Strong customer service skills with the ability to handle difficult situations professionally.
• Proficient in data entry and computer skills.
• Ability to multitask and prioritize tasks effectively.
• Detail-oriented with a high level of accuracy.
• Ability to work in a fast-paced environment.

Note:

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Job Type:

Full-time Pay:

$36,000.00

• $48,000.

00 per year

Benefits:

On-the-job training Paid time off Parental leave Professional development assistance

Shift:

8 hour shift

Language:

Spanish (Required) Portuguese (Required) English (Required) Ability to

Commute:

Orlando, FL (Preferred) Ability to

Relocate:

Orlando, FL:

Relocate before starting work (Preferred)

Work Location:

In person