Alarm Company Customer Service Representative Position Available In Palm Beach, Florida

Are you a highly motivated and experienced customer service professional with a passion for helping others? Do you thrive in a fast-paced environment where your attention to detail and ability to learn quickly are valued? Our client, a leading and rapidly growing alarm company, is seeking a dedicated Customer Service Representative to join their dynamic team. This is a fantastic career opportunity for someone looking to grow within a stable and supportive organization. As a Customer Service Representative, you will be the first point of contact for our client’s valued customers, providing exceptional support and resolving inquiries related to their alarm systems. This role requires a strong commitment to customer satisfaction, a proactive approach to problem-solving, and the ability to maintain accurate records.

Qualifications:

Minimum of 2 years of recent, dedicated experience as a Customer Service Representative within an alarm company is required. Proficient typing skills with a minimum of 25 accurate words per minute (WPM). Exceptional aptitude for learning new computer programs and a strong desire for continuous learning and professional development. Demonstrated ability to take thorough and concise notes, both for personal learning and for accurate data entry into customer records. A career-oriented mindset with a genuine interest in long-term growth within a company. Proven reliability and punctuality in previous roles; a commitment to consistent attendance is essential, with no planned time off within the first six months to one year of employment. A strong team player who is also self-motivated and capable of working independently with minimal micromanagement as they advance. Excellent verbal and written communication skills. Problem-solving abilities and a customer-centric approach. A $1•2/hr. increase will be available upon permanent placement. Full benefits package offered.

salary:

$20•$22 per hourshift: Firstwork hours: 8 AM•4:30

PMeducation:

High SchoolResponsibilities Answer incoming calls from customers regarding alarm system inquiries, technical support, account management, and general assistance. Provide accurate and timely information to customers, ensuring a high level of customer satisfaction. Efficiently and accurately type notes into the customer relationship management (CRM) system for every customer interaction. Quickly learn and master various proprietary computer programs and systems essential for daily operations. Collaborate effectively with team members to ensure seamless customer service delivery. Proactively identify opportunities for self-improvement and professional advancement within the company. Maintain a high level of punctuality and attendance, demonstrating reliability and commitment to the team. SkillsFollow-upActive ListeningTelephone EtiquetteEmpathyTyping SkillsCustomer ServiceBasic Computer SkillsCustomer supportQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. job detailssummary$20•$22 per hourtemp to permhigh schoolcategoryoffice and administrative support occupationsreferenceAB_4775232job details Are you a highly motivated and experienced customer service professional with a passion for helping others? Do you thrive in a fast-paced environment where your attention to detail and ability to learn quickly are valued? Our client, a leading and rapidly growing alarm company, is seeking a dedicated Customer Service Representative to join their dynamic team. This is a fantastic career opportunity for someone looking to grow within a stable and supportive organization. As a Customer Service Representative, you will be the first point of contact for our client’s valued customers, providing exceptional support and resolving inquiries related to their alarm systems. This role requires a strong commitment to customer satisfaction, a proactive approach to problem-solving, and the ability to maintain accurate records.

Qualifications:

Minimum of 2 years of recent, dedicated experience as a Customer Service Representative within an alarm company is required. Proficient typing skills with a minimum of 25 accurate words per minute (WPM). Exceptional aptitude for learning new computer programs and a strong desire for continuous learning and professional development. Demonstrated ability to take thorough and concise notes, both for personal learning and for accurate data entry into customer records. A career-oriented mindset with a genuine interest in long-term growth within a company. Proven reliability and punctuality in previous roles; a commitment to consistent attendance is essential, with no planned time off within the first six months to one year of employment. A strong team player who is also self-motivated and capable of working independently with minimal micromanagement as they advance. Excellent verbal and written communication skills. Problem-solving abilities and a customer-centric approach. A $1•2/hr. increase will be available upon permanent placement. Full benefits package offered.

salary:

$20•$22 per hourshift: Firstwork hours: 8 AM•4:30

PMeducation:

High SchoolResponsibilities Answer incoming calls from customers regarding alarm system inquiries, technical support, account management, and general assistance. Provide accurate and timely information to customers, ensuring a high level of customer satisfaction. Efficiently and accurately type notes into the customer relationship management (CRM) system for every customer interaction. Quickly learn and master various proprietary computer programs and systems essential for daily operations. Collaborate effectively with team members to ensure seamless customer service delivery. Proactively identify opportunities for self-improvement and professional advancement within the company. Maintain a high level of punctuality and attendance, demonstrating reliability and commitment to the team. SkillsFollow-upActive ListeningTelephone EtiquetteEmpathyTyping SkillsCustomer ServiceBasic Computer SkillsCustomer supportQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.