Customer Service Representative Position Available In Palm Beach, Florida
Tallo's Job Summary: We are offering a temporary employment opportunity as a Customer Service Representative in Boca Raton, Florida. Responsibilities include handling customer interactions, taking orders, and maintaining customer satisfaction. Requirements include experience in the healthcare industry, proficiency in computer applications, and excellent communication skills. This position requires flexibility to work shifts, including weekends and evenings. Robert Half is recruiting for this role.
Job Description
Description We are offering a temporary employment opportunity in the healthcare and social assistance industry in Boca Raton, Florida. The role is for a Customer Service Representative who will be responsible for handling customer interactions with a focus on maintaining customer satisfaction and driving sales.
Responsibilities:
- Handle inbound calls from customers, addressing their inquiries, and resolving issues.
- Take orders from customers over the phone, ensuring accuracy and efficiency in the process.
- Utilize strong selling skills to qualify customers, overcome objections, and close deals.
- Monitor customer accounts regularly and take necessary actions based on account status.
- Maintain detailed and accurate records of customer interactions.
- Perform data entry tasks as required.
- Confirm appointments with customers and coordinate scheduling as necessary.
- Work collaboratively with the team to ensure smooth operations. Requirements
- Proven experience as a Customer Service Representative or similar role in the healthcare industry.
- Proficiency in relevant computer applications and data entry.
- Knowledge of customer service principles and practices.
- Ability to work in a fast-paced environment while maintaining a high level of professionalism.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive information confidentially.
- Problem-solving and decision-making skills.
- Familiarity with the operations and services of hospitals and social assistance programs.
- Ability to work effectively as part of a team.
- High school diploma or equivalent; higher degree in a relevant discipline will be appreciated.
- Willingness to undertake training and development as required.
- Flexibility to work in shifts, including weekends and evenings if necessary.
- Solid understanding of HIPAA and other healthcare industry regulations.
- Ability to manage stressful situations and remain calm under pressure.
TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
