Customer Service Representative Position Available In Palm Beach, Florida

Customer Service Representative RACK Electric – 4.4 Boca Raton, FL Job Details Full-time $18 – $20 an hour 23 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Customer service Call center English Mid-level Microsoft Office Dispatching Electrical experience HVAC Data entry Appointment scheduling 1 year Phone etiquette 2 years Communication skills Full Job Description Job description Rack Electric is seeking a Customer Service Representative with the

Preferred:

Knowledge of Service Titan Knowledge or experience using Hatch messaging Customer Service Experience in a Trade business environment such as Plumbing, HVAC, Electrical, or Generators A background in Scheduling or/and Dispatching Customer service: 2 years in a Trade business environment. (Preferred) Call center: 2 years of inbound/outbound phone experience (Required)

Pay Rate:

$18-$20 per hour based on experienceWhat we are looking for:

• The ability and resilience to work in a dynamic environment as well as multitask, using multiple systems and tools to service our customers
• Strong interpersonal, communication, verbal, and written skills
• Assertiveness to handle difficult conversations. Strong problem-solving skills
• Attention to

Detail Job Type:

Full-timeBenefits:

401(k) Dental Insurance Health insurance Paid time off Vision insurance

Shift:

8-hour shift

Experience:

Appointment scheduling: 1 year (Required)

Service Titan:

1 year (Required)

Hatch:

1 year (Required)

Dispatching:

1 year (Required) Call center: 1 year (Required) Data entry: 1 year (Required)

Work Location:

In person |

Boca Raton, FL Job Type:

Full-time Pay:

$18.00 – $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Vision insurance

Work Location:

In person